“What’s one specific way you’ve seen cancel culture impact a person or organization in your community? How did this experience change your perspective on the phenomenon?”
Thought leaders share their experience
A controversial comment online

I’ve seen cancel culture impact a local business owner who made a controversial comment online. While their intention was not malicious, the backlash was swift and overwhelming, leading to a significant drop in sales and loss of customers. The incident forced the business to issue an apology and actively engage in community outreach to rebuild trust.
This experience changed my perspective on cancel culture by highlighting how complex and multifaceted the phenomenon is. While it can hold people accountable, it can also punish mistakes without room for growth or understanding. I saw how important it is to allow space for learning and dialogue instead of solely focusing on punishment. It made me realize that the conversation should also focus on restorative justice—providing individuals and organizations a chance to make amends rather than simply being written off.
Georgi Petrov, CMO, Entrepreneur, and Content Creator, AIG MARKETER
Local London bakery was “canceled” after a viral X post

In 2024, a local London bakery was “canceled” after a viral X post accused it of underpaying staff, based on a single unverified claim. The backlash led to a 30% sales drop and forced the owner to lay off two workers, per local news. I investigated and found the claim lacked evidence, yet the damage was done. Impact:
The bakery’s reputation suffered, and community trust eroded, despite later clarifications. Perspective Shift: I saw cancel culture’s speed to harm small businesses with little recourse, amplifying unverified accusations via social media, as noted in 2023 Pew Research. It’s a double-edged sword—holding power accountable but risking mob-driven harm. Advice: Verify claims before sharing and engage in dialogue, not boycotts, to foster fairness.
Amir Husen, Content Writer, SEO Specialist & Associate, ICS Legal